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Respond to ICT Incidents
With Confidence, Not Chaos

A comprehensive incident response playbook aligned to DORA requirements. Step-by-step procedures, notification timelines, escalation paths, and post-incident review templates. Be prepared before the next incident strikes.

Buy Now - €39

One-time payment · VAT included

30-day satisfaction guarantee

Why Incident Response Fails Without a Playbook

DORA imposes strict timelines and notification requirements that ad-hoc incident response cannot reliably meet.

Time Pressure

DORA requires initial notification within 4 hours of classifying a major incident. Without a predefined playbook, teams scramble under pressure and miss deadlines.

Inconsistent Response

Ad-hoc incident response leads to inconsistent outcomes. Different team members handle similar incidents differently, creating audit and compliance risk.

Regulatory Notifications

DORA introduces specific notification requirements at multiple stages: initial, intermediate, and final. Missing any stage has regulatory consequences.

Everything You Need to Respond Effectively

A structured, DORA-aligned incident response framework ready to deploy.

  • Step-by-Step Response Procedures

    Clear, actionable procedures for each phase of incident response: detection, triage, classification, containment, eradication, recovery, and lessons learned.

  • DORA Notification Timelines

    Built-in timeline tracker aligned to DORA's notification requirements: 4-hour initial notification, intermediate updates, and final report within specified deadlines.

  • Escalation Matrix

    Pre-defined escalation paths based on incident severity and classification. Know exactly who to notify, when, and through which channels.

  • Communication Templates

    Pre-written notification templates for regulators, management, affected customers, and internal teams. Customize and send quickly under pressure.

  • Post-Incident Review Framework

    Structured review template to capture lessons learned, root causes, and improvement actions. Build your organizational resilience over time.

  • Role & Responsibility Matrix

    Clear RACI matrix defining who is Responsible, Accountable, Consulted, and Informed at each stage of the incident response process.

What's Inside

5 comprehensive components in one professional playbook package

1

Playbook Guide

How to use and customize the playbook, including activation criteria and team setup guidance.

2

Response Procedures

Detailed step-by-step procedures for each incident response phase, with decision trees and checklists.

3

Notification Tracker

Timeline-based tracker for DORA regulatory notifications with auto-calculated deadlines.

4

Templates

Communication templates for all stakeholder groups: regulator notifications, management briefings, and customer communications.

5

Review & Improvement

Post-incident review template with root cause analysis, lessons learned, and action tracking.

Who It's For

CISOs

At small and medium financial entities needing practical incident management

Incident Response Teams

Needing structured procedures and clear escalation paths during ICT incidents

Consultants

Advising financial entities on DORA compliance and incident management

Compliance Officers

Responsible for DORA incident reporting and regulatory compliance

Simple, Fair Pricing

One tool, one price. No subscriptions, no hidden fees.

€39

One-time payment · VAT included

  • Complete incident response playbook
  • Instant download after purchase
  • Free lifetime updates
  • 30-day satisfaction guarantee
  • Editable Word & Excel templates
Buy Now - €39

Secure checkout via Lemon Squeezy. EU VAT automatically handled.

Get more with the Complete Toolkit

This tool plus 8 more DORA compliance tools and policy templates for just €229. Save 40%+.

View the Complete Toolkit

Frequently Asked Questions

They're complementary tools. The Classification Calculator helps you determine whether an incident is major or significant under DORA. This Playbook tells you what to do next -- the response procedures, notifications, and escalations for each classification outcome.

Yes, the Word and Excel templates are fully editable. Adapt escalation paths, communication templates, and procedures to match your organization's structure and processes.

Yes, it includes the complete DORA notification timeline: 4-hour initial notification, intermediate report, and final report. Templates are provided for each notification stage.

Yes, free lifetime updates when regulations change or we improve the tool.

We offer a 30-day satisfaction guarantee. If the tool does not meet your expectations, contact us within 30 days and we'll work with you to resolve the issue or process a refund.

Secure Checkout EU VAT Handled 30-Day Satisfaction Editable Templates Instant Download Free Lifetime Updates